FAQ Category: Customer Care
Support & Contact
What office should I contact for my region?
Topia has offices in Cape Town, Dubai, and New York. Use the regional contact details on this page to reach the right…
How quickly will someone get back to me?
Our customer care team deals with international enquiries across different time zones, and will get back to you as soon as possible….
Can I visit a Topia Water showroom or see the products in person?
Please get in touch with your nearest regional team to discuss how to experience our products first-hand. We’ll do our best to…
How do I become a Topia Water distributor or dealer?
We’re always open to conversations with potential distribution partners. If you’re interested in representing Topia Water in your region, please get in…
Where can I find Topia Water product brochures and resources?
Product brochures and technical specification information can be downloaded here. Existing distributors and trade partners can access the full resource library by logging…
What if I require technical support for my existing system
For technical support on an existing installation, get in touch with your regional team via the contact form or by email at hello@topiawater.com….